Field service management

●  Manage jobs from start to finish.

●  Schedule, dispatch, and communicate with field

employees in real­time.

●  Communicate with clients and provide estimates and

invoices from the field.

●  Use checklists and task lists to ensure a job is done

right the first time.

●  Access client and job details from the field, anywhere,

anytime.

Scheduling

●  Access a daily schedule from anywhere.

●  Use simple drag and drop functionality to schedule

employees.

●  Instantly notify employees of schedule changes with

push notifications.

History

●  Access a full history of work done for every client, including notes, photos, emails, and messages, from anywhere.

Communication

●  Email and message clients directly from the ServiceM8 app.

●  Text and email templates provide a consistent and professional message to clients.

Activity feed

●  Communicate with employees using a live activity feed.

●  Notify employees of daily housekeeping items and

policy changes, or share best practices.

●  Post photos to train staff, or praise good work.

Integration

●  Integrate with major accounting solution providers.

●  Sync clients, items, invoices, and payments to prevent

double entry, and reduce administration efforts.

Add­ons

●  Use over twenty add­ons that provide extra functionality without additional software, allowing ServiceM8 to adapt to current business needs.

●  Generate and complete safety documents, inspection reports, or industry­specific compliance certificates.

●  Automatically remind clients of upcoming bookings.

●  Convert email work orders into jobs.

●  Simplify the management of repeat work and contracts.

●  Easily collect customer feedback.

Backup

●  Rely on automatic cloud­based backups on ServiceM8 servers.

●  Enable field employees with access to all data without internet connectivity, and data automatically syncs when connectivity is restored.