OFF THE TOOLS ACADEMY
ServiceM8 Certified Partner
My name is Wayne Bettess, I’m the Founder of Off The Tools Academy. We are proud to be official ServiceM8 Certified Partners. ServiceM8 is in our opinion the best job management system out there for Trades Businesses like plumbers, electricians, heating engineers and alike.
– Full Set-Up Service
– On-Going Support
– Industry Based Automations
– Industry Based Work Flow
– Email Scripts and Text Templates
– Online Booking System Set Up
– Plus Lots more
ServiceM8 is a cloudbased solution that helps field service organizations manage their business. ServiceM8 guides users from creating job quotes to invoicing and payment collection and provides realtime information on what jobs are active, what quotes have been issued to clients, and where and when employees are at client sites.
Field service management
● Manage jobs from start to finish.
● Schedule, dispatch, and communicate with field
employees in realtime.
● Communicate with clients and provide estimates and
invoices from the field.
● Use checklists and task lists to ensure a job is done
right the first time.
● Access client and job details from the field, anywhere,
● Access a daily schedule from anywhere.
● Use simple drag and drop functionality to schedule
● Instantly notify employees of schedule changes with
● Access a full history of work done for every client, including notes, photos, emails, and messages, from anywhere.
● Email and message clients directly from the ServiceM8 app.
● Text and email templates provide a consistent and professional message to clients.
● Communicate with employees using a live activity feed.
● Notify employees of daily housekeeping items and
policy changes, or share best practices.
● Post photos to train staff, or praise good work.
● Integrate with major accounting solution providers.
● Sync clients, items, invoices, and payments to prevent
double entry, and reduce administration efforts.
● Use over twenty addons that provide extra functionality without additional software, allowing ServiceM8 to adapt to current business needs.
● Generate and complete safety documents, inspection reports, or industryspecific compliance certificates.
● Automatically remind clients of upcoming bookings.
● Convert email work orders into jobs.
● Simplify the management of repeat work and contracts.
● Easily collect customer feedback.
● Rely on automatic cloudbased backups on ServiceM8 servers.
● Enable field employees with access to all data without internet connectivity, and data automatically syncs when connectivity is restored.